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HPE 5500 switch has lost Web access and ssh authentication access

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  • 1.  HPE 5500 switch has lost Web access and ssh authentication access

    Posted 8 hours ago
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    Hello all you Comware Gurus. It has been a while since we have had to post any new questions. Thank You Sincerly in Advance, you all have expanded my knowledge tremendously over the years and I am very appreciative. This time I am in need ok knowledge of 5500 switch (Prevously was always 5700 IRF ring switch stack)

    So something interesting happened yesterday and I do not have an answer. It has been working for years without issue.

    We have a stack of three 5500 switches configured with IRF in a ring. We can no longer access the web interface or get the web login page. Also I cannot connect to the switch via ssh using putty but I get the prompt but the username and password no longer work. I connect to the switch via the console and can display current-configuration and reset my password but no matter what I do, I cannot ssh into the switch. I am using putty 0.84 and the switch is running 5.20.99 Release 5101P05

    I generated a new rsa 2048 bit key but still no ssh with the username and password access. I attempted to redo http access but I am afraid because I do not want to have to reboot switch and take down the network without a maintenance window. 

    Another Question: So the three switches are in a stack so does a single ip address that I assign on the Management port on a single unit get "ported" for access across all switches? We also have a Vlan1 interface but No IP is assigned there. The Management ethernet port is M-GigabitEthernet0/0/0. We have a cable plugged into all three switches on the Management port but if I unplug them all, the switch still responds to ping. When I look at arp cache on windows and use arul john mac lookup website, it says unknown.  IP 192.168.50.252 shows mac 02-48-ff-89-56-a5

    Can I setup http access again without a reboot?
    It looks like http is running again but I cannot access it! Help!
    display ip http
    Operation Status: Running

    I have attached a sanitized config.

    Thanks Again!







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